If you’re seeing this behavior, the first thing is to make sure that you’re not inserting any blank spaces at the end of your token value in your <em-beddable> code, as that can result in unexpected behavior. If you’re confident that the token is being inserted correctly, the next thing to check is the network tab in your browser’s developer tools (please perform a full reload once you’re on that tab and have it set to recording). If you see any errors there, check the response for data that may help you diagnose the issue. If you’re still having trouble, or if there are no errors, please reach out to support!